Shipping Policy

All orders ship from our warehouse in Quebec, Canada.
We ship worldwide however we DO NOT ship to PO BOX.

Your shipping charge or service may vary depending on the weight of your package.  The shipping cost will be calculated before you complete your order.

Orders ship within 24-48 business hours. Any orders placed between Friday 8AM and Monday 8AM will only be processed on that following Monday. 
You will receive an email with a tracking # as soon as your package is shipped.

*Holidays may affect processing/shipping time.

BQ is not responsible for the payment of any duties and taxes not included in the original purchase price.

LOST AND DAMAGED ITEMS

BQ is not liable for damages incurred during transit. Goods damaged in transit are the responsibility of the shipping provider and we do not assume any liability for lost or damaged packages.